Chenzhou Municipal Bureau Civil Affairs functions as public service and the social administration department, consisting of 11 sections and offices, 4 subordinate institutions and organizations of Director Level, 7 subordinate institutions and organizations of Manager Level, and 1 subordinate institution of vice-Manager Level, with 170 staff. The civil administration includes more than 100 facets of five major aspects: social salvage mechanism, democracy administration system, army and the underprivileged support service system, social welfare service system and the special social affair management system.

In recent years, the municipal cadres of civil affairs have obtained remarkable on each civil administration aspects under the correct guidance of municipal party committee and municipal government's, by following " People First, Help-people, Serve-people", and working heartedly and responsibly with determined efforts; Among these achievements, community construction, the Two-Support Construction, countryside low-income protections, the welfare facility construction and many other work are leading in provincial and even the national level. The city is awarded "National Two-Support Model City of"; Municipal Bureau of Civil Affairs "National Patriotic and Army-Support unit". The city army supply-service, retire soldier service, welfare lottery work, the civil administration propaganda each won successively "National Advanced Level"; Rucheng County, and North Lake District is rewarded National Advanced County (District) of Civil Administration Work, Linwu County is rewarded National Advanced County of Aged People Service and National Advanced Civil Administration of Basic Unit for Work Style Construction. Zixing Municipality is rewarded National Model Autonomy City. Guiyang County is rewarded National Advanced Civil Administration of Law Popularization; Anren County Xiongfeng Mediumdle School is rewarded National Advanced Non-enterprise Private Unit for self-discipline and honest construction. Su Xianqu Lijiaoqiao Community is rewarded National Youth Civilized Community, Su Xianqu Bayi Road Community Committees is rewarded National Advanced Unit of Army-People Socialism Spirit Construction. Chenzhou Qiwan Primay School is rewarded National Youth Military Model School. North Lake District ReminXilu Community, Chenzhou No. Six Middle Schools are both rewarded National Advanced Unit for community volunteer work.